Frequently asked questions


How do I change or cancel a reservation?

Changing or canceling your reservation depends on the reservation you made. If you have booked via our own website and with a flexible rate, you can cancel your stay free of charge up to 48 hours before arrival date. However, this does not apply to non-refundable rates and bookings not made directly with the hotel. For the latter type of bookings, please contact the company via which you made your reservation.


What payment details are required to make a reservation?

Badhuis Hotel would like to receive your credit card details in a secure environment in order to finalize your reservation. We also kindly ask you to fill in all fields on the website that relate to your payment details.


How does the contactless check-in work?

You will receive a link for the “guestkey” application by email on the day of check-in. It will show you the way during your entire stay.The communication therefore runs via your smart phone. Please make sure your phone’s charged on the day of arrival.

During your stay

Can I have breakfast in Badhuis Hotel?

Restaurant Badhuis is happy to welcome you from 11 A.M. onwards (Tuesday-Sunday) and Monday from 3 P.M. but does not offer a specific breakfast menu.

In the immediate vicinity of the hotel:

  • For a delicious breakfast, go to Restaurant Tijm around the corner, open from 08:30 to 21:00 (view website).
  • For a fresh cup of coffee you can visit Paul's Coffee Corner, an true local experience and open from 08:00-17:30 (view website).
  • Of course you can also go to the Albert Heijn opposite the hotel for breakfast to go, open on weekdays from 08:00.
Further suggestions for a tasty breakfast in Utrecht:

  • Bakkerswinkel Utrecht, opened from 09:00 - 17:00 (view website).
  • Ted's Utrecht, opened from 09:00 - 17:00 (view website).
  • De Keuken van Thijs, opened from 08:30 - 14:30 (view website).


Until what time can I check out?

Check out is until 11 AM.


What are the conditions of a flexible rate?

When you make a booking based on a flexible rate you can cancel up to 24 hours before arrival time.

Do you have
any questions?

Worry-free check-in

You can check in with the self check-in service via your mobile phone. The hotel is keyless and ready to receive you with detailed information about your stay.

The lounge

Relax here in the sitting area or at the reading / work table with a freshly brewed free cup of coffee or tea.

Spacious bathrooms with natural light

The uniquely spacious bathrooms feature a large skylight, walk-in shower and Marie-Stella-Maris products. Some rooms also have a separate bath.